Terms & Conditions

1. Who We Are

Regional Autoselections Ltd (“RAS”, “we”, “us”, “our”) is a limited liability company incorporated under the Companies Act (Cap. 486) of the Laws of Kenya, operating as a licensed motor vehicle dealer with offices at Westlands Business Park, Nairobi, Kenya. We source, list, import, and facilitate the sale and transfer of motor vehicles to private individuals and corporate buyers throughout Kenya and to members of the Kenyan diaspora abroad.

By accessing our website, submitting an enquiry, placing a reservation, or entering into any transaction with RAS, you (“the Customer”) agree to be bound by these Terms & Conditions in their entirety. If you do not agree, please refrain from using our services.

2. Vehicle Listing Accuracy

RAS makes every reasonable effort to ensure that vehicle listings on our website and other marketing channels are accurate at the time of publication. Information provided for each vehicle — including make, model, year of manufacture, mileage, engine capacity, transmission, colour, and asking price — is sourced from auction sheets, inspection reports, and/or our own physical assessment.

Notwithstanding the above, RAS does not warrant that listing information is free from typographical errors, transcription errors, or minor inaccuracies arising from translation of foreign-language auction data. Vehicle photographs are provided for illustrative purposes and may not reflect the exact condition of the vehicle at the time of sale. Where a material discrepancy exists between the listing and the physical vehicle, the Customer will be notified prior to completion of purchase and may withdraw their reservation without penalty in accordance with Clause 4.

Prices displayed are quoted in Kenya Shillings (KES) and are subject to change without notice prior to the lodgement of a reservation deposit. Prices do not include registration fees, insurance, or any applicable government levies unless expressly stated.

3. Reservation Deposit Policy

To secure a vehicle and remove it from public sale, the Customer is required to pay a non-refundable reservation deposit equal to 10% of the agreed vehicle price. This deposit constitutes an earnest payment confirming the Customer’s genuine intention to purchase.

• Non-refundable by default: The deposit is forfeited if the Customer withdraws from the transaction for reasons not attributable to RAS, including but not limited to a change of mind, failure to secure financing in a timely manner (except as specified in the Refund Policy), or failure to complete payment within the agreed timeframe.
• Refundable in limited circumstances: The deposit shall be refunded in full if (a) the vehicle is materially misrepresented in its listing and the Customer elects not to proceed after notification of the discrepancy; (b) RAS is unable to deliver the vehicle within the timeline specified in the sale agreement and the Customer elects to withdraw; or (c) RAS cancels the import order prior to vessel loading due to circumstances within RAS’s control.
• Reservation period: Unless otherwise agreed in writing, a reservation holds a vehicle for a maximum of 14 calendar days. Failure to complete payment within this period may result in forfeiture of the deposit and cancellation of the reservation at RAS’s discretion.

4. Payment Terms

Full payment of the agreed vehicle price must be received and cleared by RAS before title transfer and physical handover of the vehicle. Accepted payment methods include bank transfer (RTGS/EFT), M-Pesa Paybill (details provided on invoice), and banker’s cheque. Personal cheques and cash payments above KES 1,000,000 are not accepted in accordance with anti-money-laundering obligations under the Proceeds of Crime and Anti-Money Laundering Act (Cap. 59B).

Where a Customer is financing the purchase through a bank or SACCO, RAS will cooperate with the financing institution by providing all required documentation. Ownership transfer will only proceed once full payment is confirmed received from the financing institution. RAS does not extend credit directly to Customers.

All prices are quoted exclusive of Value Added Tax (VAT) unless explicitly stated. Where VAT applies, a valid tax invoice will be issued in compliance with the Value Added Tax Act (No. 35 of 2013).

5. Vehicle Delivery & Transfer of Ownership

Legal ownership of a vehicle does not pass to the Customer until RAS has received full cleared payment. Upon confirmation of full payment, RAS will:

• Process transfer of title at the National Transport and Safety Authority (NTSA) within 5 business days.
• Provide the Customer with the Logbook (NTSA Certificate of Registration) in the Customer’s name, valid insurance certificate, and a handover checklist.
• Arrange collection from our Westlands premises or delivery to a mutually agreed location within Nairobi at no additional charge. Delivery outside Nairobi may attract a logistics fee to be agreed in writing.

Risk of loss or damage to the vehicle passes to the Customer at the moment of physical handover, regardless of whether the logbook transfer has been completed. The Customer is advised to arrange comprehensive motor insurance effective from the date of handover.

6. Import Service Process

RAS offers a full-service vehicle importation programme sourcing vehicles from Japan, the United Kingdom, the United Arab Emirates, and other approved markets. The import process involves the following stages, and the Customer acknowledges and accepts the following conditions:

• Vehicle sourcing: RAS will identify and present suitable auction or dealer units matching the Customer’s specifications within 24–72 hours of receiving a confirmed import request.
• Pre-shipment inspection: All imported vehicles undergo a JEVIC or equivalent pre-shipment inspection. RAS will not ship a vehicle that fails inspection. If a selected vehicle fails inspection prior to shipping, a full refund of all amounts paid will be processed per the Refund Policy.
• Customs & port clearance: RAS facilitates customs clearance at the Port of Mombasa. All applicable import duties, excise duties, VAT, and IDF levies as assessed by Kenya Revenue Authority (KRA) are for the Customer’s account unless a fixed landed-cost quotation has been agreed in writing. RAS is not liable for delays caused by KRA, Kenya Ports Authority, or other regulatory bodies.
• Estimated timelines: Shipping timelines (typically 4–8 weeks from Japan, 6–10 weeks from the UK) are estimates and do not constitute guarantees. RAS will communicate delays promptly and in writing.

7. Warranty Disclaimer

Used vehicles are sold on an “as-is, where-is” basis unless a written warranty document is provided at the time of sale forming part of the sale agreement. RAS makes no implied warranty of merchantability or fitness for a particular purpose with respect to used vehicles.

Where a written warranty is offered, it will specify the duration, covered components, and the authorised service facility. Warranty claims must be submitted in writing to RAS within the warranty period. Wear-and-tear items (tyres, brake pads, clutch plates, bulbs, wiper blades), consumables, and damage arising from misuse, accident, or neglect are expressly excluded from any warranty.

Customers are strongly encouraged to commission an independent pre-purchase inspection by a qualified mechanic at their own expense before finalising any purchase. RAS will facilitate access to the vehicle for this purpose.

8. Limitation of Liability

To the maximum extent permitted by applicable law, RAS’s total liability to the Customer for any claim arising under or in connection with these Terms shall not exceed the total amount paid by the Customer to RAS in connection with the transaction giving rise to the claim.

RAS shall not be liable for any indirect, consequential, special, or punitive damages, including but not limited to loss of profits, loss of use, or loss of business opportunity, even if RAS has been advised of the possibility of such damages.

Nothing in these Terms limits RAS’s liability for death or personal injury caused by RAS’s negligence, fraud, or any other matter that cannot be excluded by law, including rights under the Consumer Protection Act (Cap. 502A) of the Laws of Kenya.

9. Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the Laws of Kenya.

10. Dispute Resolution

In the event of a dispute between the Customer and RAS, both parties agree to first attempt resolution through good-faith negotiation within 14 days of written notice of the dispute. If negotiation fails, either party may refer the matter to mediation under the Nairobi Centre for International Arbitration (NCIA) Mediation Rules.

If mediation does not resolve the dispute within 30 days, the parties submit to the exclusive jurisdiction of the courts of Nairobi, Kenya. The Customer acknowledges that they may also have rights under the Consumer Protection Act and may refer matters to the Competition Authority of Kenya.

11. Amendments to These Terms

RAS reserves the right to amend these Terms at any time. The revised Terms will be posted on our website with an updated effective date. Continued use of our services after the effective date constitutes acceptance of the revised Terms. Material changes will be communicated by email to registered Customers where applicable.